About Us

Our Mission

Rather than working in parallel, communication channels (i.e. New Media, Marketing, Mobile Applications, Promotions) and their supporting resources are designed and orchestrated to cooperate. OmniChannel builds a coherent, evolving, cross-channel experience for your customer base. OmniChannel's consulting strategy does not need to support all possible channels, which is a practical impossibility. Instead, our company implies integration and orchestration of cross-media such that the experience of engaging across all the channels someone chooses to use is efficient and pleasant compared to using single channels in isolation.

This dynamic approach has worked for many of our small business or startup clients in food services, financial, healthcare, government, retail outlets and many other brick-and-mortar enterprises. OmniChannel supersedes multi-channel solutions and includes channels such as physical locations, community, eCommerce, mobile applications, and social media. Utilizing OmniChannel's services will demonstrate that the customer values the ability to engage with your company through multiple avenues at the same time. This way, OmniChannel creates meaningful client relationship experiences that improve user interaction.